~ Please allow a Processing time of 1 - 2 Business Days for actual shipping. This excludes HOLIDAYS & WEEKENDS. Once Shipped, an email confirmation and tracking confirmation will be sent for all orders. We do ship Internationally but please allow 10 - 15 days of processing time (possible 30-day delay due to customs). We suggest that you contact us directly at 410-878-2408 to assist with International Shipping once your Order has been placed.
~ Please CONFIRM that your order is Accurate. Double check to make sure that your Full-Address, Contact Information, Email Address, and all Pertinent Information is updated before you finally place your order. We regret that we will not be Responsible for packages shipped to incorrect address that were given by the customer, therefore, confirm that all contact information is correctly updated when ordering AT ALL TIMES. We will not re-ship until ALL Shipping Charges have been Satisfied in Full.
~ Please maintain your shipping confirmation and tracking information provided to you via email once your order has been processed and Securely Paid.
~ Product may vary (in color/texture) from Batch to Batch. Products may also become slightly Looser or Melt partially due to changes in Shipping Temps, Warmer Climates, etc. If Product arrives slightly melted, place in refrigerator until desired solidness.
~ If your Product was incorrect or damaged upon its arrival to you, we will be more than happy to replace it for you once you have submitted a picture along with a written description of the damage via email to email@example.com
~ We appreciate your understanding of our timely process to ensure that we are providing the purest, safest, and highest quality to You....Our customers. If you have any questions and/or concerns, please call us so that we may personally assist you in every way we can.
~ And always...Thank you for Your Support & Understanding of our Company Policies. If you have any Questions about Shipping, Delivery or Coupon Issues, please email us or contact us at 410-878-2408 so that we can assist you in getting your products to you as quickly & accurately as possible.